Of course. We would never make that up. Speak with one of our Customer Experience managers and they'll get you ready to enjoy a test drive that lasts 24 hours. We will require proof of driver's license and some restrictions do apply.
Yes, we do require a few items, such as:
Adequate insurance coverage, i.e., comprehensive and collision. To prove this, you can bring a copy of your insurance or call your insurance company when you come to pick up the vehicle. If you don't have this insurance, no worries, you can still enjoy a traditional test drive.
Like any test drive, we will need to see a driver's license. In addition to your license, we need proof of liability insurance, and if you're taking advantage of the 24-hour test drive, you also need comprehensive and collision coverage.
Saskatchewan deliveries are free of charge to any location within the province. If you are requesting delivery to another province, there will be a small fee. To learn more, speak with a Customer Experience manager.
We understand that unforeseen circumstances may arise, and we strive to ensure your satisfaction with your purchase. Our 30-day money-back policy is here to make those unfortunate rarities a stress-free process. We'll happily return your car if you experience major mechanical issues like engine or transmission failure.
There are some restrictions with the 30-day money-back, such as how many KMs are added to the vehicle, but as long as you have driven up to 1000 Kms from the time you left our lot, and the vehicle is in the same condition as when you purchased it, we will be happy to help you return it within 30 days.
It's easy! If your vehicle has Major mechanical issues such as Engine/Transmission failures, bring it back to FFUN Cars, we'll verify the car's condition, check the odometer (must be up to 1000 kms from the purchased milage), and if all checks out, we'll complete the return. Please note that it can take up to two weeks for your refund cheque to be mailed out.
If you used a vehicle with negative equity toward the purchase of your new vehicles, you would be required to repay it or finance it with a different vehicle based on approval. Returns may be subject to a restocking fee. We do only allow one return per calendar year. Any additional ones will be looked at in a case-by-case situation.
100%. Every vehicle we sell includes a 90-day/3,000KM FFUN Cars limited warrant. Ask your Customer Experience manager for details.
Great question, this isn't an extended warranty, it's a standard warranty we provide on our vehicles to ensure they live up to our high standards when they drive off the lot.Included in the coverage are:
- ENGINE -- Cylinder block, heads, all internally lubricated engine parts, manifolds, timing gears, timing chain/belt, flywheel, oil pump and housing, water pump, harmonic balancer, OHC carriers and covers, valve covers, oil pan, engine mounts, turbocharger/supercharger housings, internal parts, valves, intercooler.
- DIESEL ENGINE -- All of the above listed parts, PLUS Diesel Fuel Injection Pump, Lines, Nozzles, Vacuum Pump.
- TRANSMISSION/TRANSAXLE -- Case (if damaged from within), All internally lubricated parts, Torque Converter, Transfer Case, Encoder Motor, Vacuum Modulator, Transmission Mount, Master Clutch Cylinder.
- FRONT/REAR WHEEL DRIVE -- Final Drive Housing, All Internal Parts, Axle Shafts & Bearings, Constant Velocity Joints, Axle Housing and All Internal Parts, Propeller Shafts, "U" Joints, Hub Bearing Assembly, Locking Hubs, and Supports.
*Benefit valid on used vehicles 2016 and newer with less than 150,000 KMs. See dealer for details. Certain conditions may applAbsolutely. We have multiple financing options for you and in addition to working with some of the big banks, we also have FFUN Cars Financing, a division of FFUN Motor Group. In most cases, it only takes a few minutes to get your vehicle financed and you on your way.
Just like any loan you apply for, financing your car does involve reviewing your credit report as part of the application. When getting vehicle financing, credit reporting systems recognize that it is most likely for comparison purposes, so all auto-related financing inquiries are considered one inquiry if they are done within 14-45 days.
Whether this is your first car or tenth, all FFUN Cars customers get the same experience, including car shopping convenience, non-commissioned salespeople, and no-haggle pricing.
You bet. We want to help you with your credit situation, not punish you. All of our customers, no matter their credit situation receive the full FFUN Cars experience.
Sure, if you want but know that it's not needed. We work to get you approved on your own, without having to ask a friend or relative to co-sign. If you are interested in having a co-signer, we can walk you through what that looks like for you and the co-applicant.
That's great that you were able to get finance elsewhere. To complete your vehicle transaction, we will need you to provide a certified bank draft, cheque, or other proof of financing. We're happy to help with any of that.
100%. If you can get a better financing rate within three days, we will gladly help with the switch at no additional cost to you.
Nope. The price you see is the price you pay. All of our team is non-commissioned so they can focus on helping you find the right car and not the price of it. We're transparent and offer a no-haggle experience.
We have a great relationship with all the major Canadian financial institutions, plus we have our own in-house financing as an option.
You bet it is possible. You are going to get the "oh shoot" message when completing the approval form, but not to worry, one of our fabulous Customer Experience Specialis will contact you and get all the details to move your application forward.
You don't need to have a down payment, but if you do that's great. We want you to be happy with your purchase and your monthly payments, so down payment or not, we'll get you in that car you love.
Sure! A car loan is a great way to start building your credit and we have managers to help you with this type of financing.
We can't guarantee we can lower your interest rate, but we will try. If you've been paying your auto loan on time at a higher interest rate, let us help to try and get that lowered. Come back to us for another vehicle and will get you an even better rate on that one.
Well that part is easy, just go to our approval page!
At FFUN Cars, with our fancy technology, you get to see your REAL personalized terms as you shop. No matter where in askatchewan you happen to call home, you get the best rates on used cars that are relevant to you. All with NO impact on your credit score. Our Customer Experience Specialis are available to help you through the process too, answering all your questions until you drive away.
Keep in mind, for now we are only available in askatchewan, but stay tuned cause we are expanding faster than a bag of microwave popcorn!
Dealerships make you wait hours to see what you might qualify for, and that is only after you agreed to purchase the vehicle. Here is the cool thing about FFUN Cars, you can see what interest rate you will receive without having to do all that paperwork and wait around at the dealership. We give you your personalized rate in seconds, with not who effect to your credit score. Interest rates vary depending on your credit history. Generally speaking, the better your credit report, the lower the rate. But let us check it out, since it is free. Get approved now and see what your personalized rate might be, tap here: Approved Now!
A lot. FFUN Cars works with all major lending institutions in Canada. And this network of lenders provides seamless financing arrangements and competitive rates without the need to shop around. These include, but are far from limited to:
As much as we like to rely on technology, sometimes it cannot handle all those intricate details that make us… well, humans. Sometimes we just need one of our Customer Experience Specialist to fill in a couple of the gaps to make sure we are not providing you with some faulty numbers. But no worry, we can get your personal rates sorted out lickety-split.
Chat with our team to learn more about your situation anytime.
Nope, we stand by our impressive technology. Once we give terms through approval, terms will stick assuming all the information you provided was correct.
We have nothing to hide. We just do not charge you inflated fees for things you do not need. Documentation fees, detailing fees, the list literally goes on forever with nothing to show for it. So we skipped all of them.
The good news is, we bring your vehicle and the contract right to you. So all you need to do is dig through your drawers or computers and have the following info ready.
If you are having trouble tracking some of this down, not to worry. Your customer guide is here through the process to make it simple and easy.
You will have 29 days to make your move. Though if you are a procrastinator, no worries, you can get approved again after that. Always, with no impact to your credit score.
When applying for a loan, it is important to know your gross income. It is your total yearly or monthly income before any taxes are deducted. Banks and lenders use this calculation to determine the loan amount you can afford. Keep in mind that this is always higher than your 'net pay' or 'take-home' pay -- which is the money you have to spend after government taxes. If you have questions about where to find your gross income, just chat, call, text or email with one of our Customer Experience Specialist.
No, unlike a lot of car dealers, giving out your SIN is not mandatory to be Approved with FFUN Cars. Save that for somewhere down the line when you are more comfortable with us and have found the car of your dreams
We have specific programs that help New to Canada, first time buyers and everything in-between. You are going to get the "oh shoot" message when completing the approval form, but not to worry, one of our fabulous Customer Experience Specialis will contact you and get all the details to move your application forward.
Absolutely. If you hit the jackpot and come into some extra cash, feel free to pay off your auto loan in full. Makes no difference to us. You can even call the bank to increase your payments if you like. The choice is up to you. We love to live life in the fast lane.
Calculating interest is…interesting. In its simplest form, interest is calculated by multiplying the principal loan amount by your interest rate by the time period of the loan.
But every day that calculation changes. This is the complicated kind of topic we let hotshot bankers deal with or use the next best thing, consult with our trusty friend Google. Your best bet is to do the same.
You have the option to pick the dates you want to make your payments. Most people set it up to happen just after their payday.
If you want to get technical, banks usually set up a condition for bi-weekly, semi-monthly, or monthly payments. That condition is simple: your first payment needs to happen between 14 and 21 days after you have signed the contract that defined your loan terms.
If it is set up as a monthly payment, then the numbers for your first payment change to 30 and 45 days from when you first sign.
Remember, you can always call us or your lender to setup up new dates once you have made your first payment. It's usually a pretty flexible process.
Of course not. The choice is yours. In fact, if it is easier we will work directly with your bank. Our Customer Experience Specialist can help with that too.
That one is easy. If it is your personal bank, just log online and find all of your details there. If your loan was through a different bank than you normally deal with, just give them a call or ask one of our Customer Experience Specialis and they can walk you through it. Financial institutions are great that way. You should have no trouble at all viewing the details, transferring money, or having someone give you the info you need.
This is a common question, and actually pretty simple. We pay off your old loan and your remaining balance can be added to your current payment plan. How great is that!
Nope, not if you do not want to. But in some cases to qualify for specific vehicles or programs, the bank may require a down payment. If you have some extra cash laying around it will help lower your payments. Just keep in mind, the minimum banks usually finance is around $7,500, so use that magic down payment to your advantage.
Nope. Not if you don't want to. But if you choose to finance outside of FFUN Cars, you may need to do a few extra things for your loan, including hitting up your local bank branch to sign all the loan documents and other paperwork.
First off, congrats on having excellent credit. We are sorry you don't love the interest rate as much as you love our cars. Our rate of 7.99% is the most common one we provide online. However, we want you to be fully happy, so the good news is, we have other lenders that can often offer a better rate. Connect with your Customer Guide, and they will be happy to assist you.
The majority of our customers choose bi-weekly payments, that's why it's presented. If you prefer to pay monthly, YES, you absolutely can. Your awesome Customer Guide will be able to help you set that up.
Of course! If you aren't buying a vehicle from us, we'll buy your car for the same price as if you were
Part of our no-hassle experience is offering the best value for your trade the first time. The offer you see is personalized to your vehicle and good for seven days.
Whether you come into the store or go online, your offer is determined through the same process. With online offers, we do confirm the condition of the vehicle in person and the only time the offer changes, when done online, is if the vehicle is in a different condition from the information you supplied.
Not at all; we're always happy to help you in person if that's what you prefer. Stop by or make an appointment at a time that's convenient for you.
You have seven days to cash in on your offer by bringing your vehicle in during business hours or making an appointment. At that point, we will confirm the condition of the vehicle, do up the final paperwork, and you'll be on your way with a cheque in hand.
At FFUN Cars, it's all about the car buying (and selling) process, your way. If you would prefer us to come pick-up your vehicle, we're happy to do that, location dependant. Chat with one of our representatives to coordinate, or at anytime, bring your vehicle to a FFUN Cars location.
Well, we can't give up all of our secrets. But the long and short of it, is we take all the information you provide about your vehicle such as the year, make, model, and odometer reading, look through the vehicle history report and then compare it with the current market value. Once you bring your vehicle in, we do an additional inspection to look for any incidentals or potential repairs that may have been missed in the initial input. Outside of that, our technology does the talking!
You only need the following items when you're ready to complete the sale of your car, not to get an offer.
Once you've brought your vehicle in and we've finalized all the paperwork, you will have a check in hand within 24 hours.
If you're using your vehicle as a trade-in, we can look at applying the owing balance to your new auto loan with FFUN Cars. If you're just wanting to sell us your car, we will determine the difference and you will pay out the remainder of the loan with the sale proceeds.
Of course. We're happy to make you an offer based on a quick evaluation of your vehicle. Just plug in a few details on our 'Sell/Trade-in' page, and our algorithm will let you know what our offer is for your ride.
The most enjoyable part of a trade-in is finding out how much it is worth, and more importantly, how much more you can now spend on your new ride. This is where being a technology start-up really starts to shine. Our fancy algorithm analyzes thousands of vehicles and gives you the best online value in 2 minutes. Seriously, shop our online offer around from site to site. We are confident you will come back to us to trade or simply sell us your car outright so we can find a new home for it to be loved.
Valuations do depreciate over time. But we honour our pricing for a full 7 business days. After that, we'll take another crack at the numbers, just to make sure if your car has dropped in value, our offer will be updated to reflect its current value.
Nadda. While other car dealers and potential buyers on Kijiji or other inventory listing sites might enjoy a good back and forth, we aim to keep things short, sweet, and secure. No low - ball offers here. Just fair pricing based on what your vehicle is worth in its current condition from real market data, not just what you find on Canadian Black Book. This is taking all the legwork out of the process for you, our customers. Sorry, hagglers. But hey, we're sure that someone on Twitter would be happy to give you a hard time -- talk about a hostile environment for negotiating.
If somehow you do have a better offer from another dealer, let us know, because that means our technology wizards have some work to do on their algorithm. Sharing is caring.
If you own the car, there are a few points below to review. If you do not own the car, time to make nice with your neighbour. Either way, our friendly Customer Guide will assist you through the process once you have completed your online submission. Some of the information we will need includes:
If any of this read like gibberish to you, just read up on our negative equity FAQs or call, text or email one of our Customer Experience Specialis. They truly are the experts in seamlessly navigating the documentation waters.
We hate to be the bearer of bad news, but basically it means your car is worth less than the loan you have on it. This can happen with long-term loans. Think about it this way. If you have a loan for $15,000, but your vehicle is only worth $12,000 at trade -in, then you have a negative equity of $3, 000. You'd have to trade in the vehicle and pay the outstanding amount.
No rules, as long as your used vehicle is newer than 1992 and has a working odometer. We just need to be able to take it for a test drive before we can accept.
And if you are feeling really lucky, let us know if you have other items you might want to trade-in or sell as well. Automobiles, trailers, boats, recreational vehicles, motorcycles, campers, scooters, even an electric bicycle will be considered, but may not be accepted.
The more the merrier. But keep in mind that only one vehicle can be traded-in at one time on the site. We would gladly make accommodations to trade-in multiple vehicles though. In that instance, just reach out by phone, text or email directly to our Customer Guide and they can build that into your deal. Or if you want to simply cash in on another vehicle you do not need anymore, you can sell it to us for money. Real money you can spend -- or further use with your trade-in.
No problem. We don't sell your car as soon as you sell it to us. Your 7 Day Moneyback guarantee is still in place, so if you want to buy it back, it will be here waiting for you during that time.
This one usually gets cleared up in a short chat with one of our Customer Experience Specialis, by phone, text or email. So reach out, and let's talk about delivery options that will keep you from paying any more than you have to.
Be aware that anything over 150 KM from our location will likely incur, at cost, transportation charges around $1 per additional KM..
Bank draft, cheque, or EFT (electronic funds transfer) are all available methods of payment for you. Since we are a little tech savvy, the EFT is actually most preferable. In that case the funds go directly into your checking account and those payments typically deposit within just a few days of us receiving your car. But we are happy to stick with ole fashioned cheque, in this case delivered in-person or by mail if it is best for you. As long as the condition matches what you submitted online to us, then you get the amount we agreed on. If not, we may need to tweak the amount to reflect any depreciation of your vehicle you did not include in your original submission (wear and tear, damage, etc.).
It's actually pretty simple. As the dealer, we'll pay off your old debt and add it to your current payment plan with us for your new car. Meaning your old loan gets combined with your new loan to create one super powered loan. And when you pay that off, all loans are done at once. How great is that!
Don't panic. This happens a lot with pre-existing loans. Basically, financial institutions need 10 days to adjust to your new car loan and recognize that we are completely paying off your old one. Once they get their ducks in a row, they will see they have an "overpayment" and reimburse you. So do not worry just yet. If it's not straightened out after 10 days, just contact them (or us) to help you out.
No, it is even better! If you have been shopping your vehicle around you have probably stumbled across Canadian Black Book values. They are littered all over most dealership websites and considered the consensus value for vehicles across the country. They even have a cousin down south called Kelley Blue Book that does car valuations for the American market. At FFUN Cars, we believe in creating technology to do everything a little differently, and that includes giving you the best online value for your vehicle you will find anywhere. So load up your Honda or Toyota in our platform and dare to compare.
Generally, we stick with a good ole fashioned cheque. How it works is, a rep will meet you when they pick-up or when you drop off your ride. If the condition matches what you submitted online to us, then you get the amount we agreed on. If not, we may need to tweak the amount to reflect any depreciation of your vehicle that was not included in the original submission.
No biggie, just remember, latest offer voids any previous offers on the same vehicle.
Go for it, our website is your trade-in value playground, and the trade offer we give is valid for seven days. Keep in mind though, each time you run a new evaluation, we consider your previous offer declined, and the new offer replaces any previous offers. The used car supply is constantly changing and our tool uses up-to-date, minute-by-minute market information to get you the most accurate value on your vehicle. Your Customer Guide will be able to assist you with any questions.
We have this fancy technology with a super awesome algorithm that uses up-to-date, minute-by-minute data of the current vehicles just like yours, which allows us to provide you with the current market value.
Car buying at its best. Make it your go-to for car shopping and skip the dealership altogether. There are hundreds of FFUN Cars certified cars with the details you want like: year, make, model, colour, price and more. Plus, you can even get your current car's value in minutes,get approved for financing in seconds,and in the near future sign contracts, and set up delivery all from your computer, tablet or smartphone.
Short answer, yes! The longer answer, you'll have to see what's available in your area. Our main hub as of now is in British Columbia, serving the Vancouver market, but really anywhere in the province. Most of our vehicles can be purchased across Western Canada, you will just have to cover the, at cost, shipping charges for anything over 150 KM to get them to you. Once you get to Ontario, Quebec and even those awesome little provinces off the coast it gets a bit more complicated. But if you love the process, we would love to work with you.
We follow all current government guidelines and will adjust our protocols as they do. In the meantime, here are some of the measures we have in place:
If you have not been able to tell by now, we like tokeep things simple. So how about a 10-step process to buy a car. Easy enough right? Here is all you have to do, from your phone, computer your tablet to drive away with FFUN Cars.
1. Search Vehicles orGet Approved.
2. Choose the vehicles that best fit your lifestyle or payment.
3. Put all your favourites (Heart icon) into your 'Garage'.
4. Select the vehicle you want to purchase.
5. Add details on your trade-in (if you have one).
6. Complete the check-out process.
7. A Customer Guide will confirm purchase details.
8. Await your vehicle delivery.
9. Test drive, risk-free for 7 days.
10. Enjoy your ride for years to come.
If you are not the list reading type, well do we have a paragraph for you.It is so simple to buy a new car with FFUN Cars.Start by searching for the car you want, qualify for financing, move your favourites into your "Garage". When you are ready to move forward choose either "Get started" or "Schedule Free Delivery" to get the show on the road and buy the thing.
From there, you are in the driver's seat when it comes to customizing your order. One of our Customer Experience Specialis will walk you through the process by chat, text, email, or phone, heck maybe even carrier pigeon if you want to get crazy. Tell us if you have a trade-in, if you are paying cash or financing. If you have a bank that you work with, no problem, we work with them to. Then select the date and time that works best for pick-up and delivery. We will need a picture of your driver's licence, of course - and a few other documents. But in just minutes, we will have what we need, and in a snap, you will be behind the wheel of your risk-free test drive. Best of all, browsing and even seeing your personalized rates never affect your credit score. We do not run a credit report until you are ready to set up your bi-weekly payments and buy your car.
And after all that, even if you have second thoughts, no problem. You will have 7 days to see if this is the best car for you -- and if it is not, just return it.
Just sit back on the couch and relax. Let our team review your info. If we need anything else, we will let you know by your preferred communication.
If your delivery point is within 150 KM of our location your delivery is free, we just need to sort out the perfect time for our truck to come bring you your new ride. If it is beyond that distance, then you may experience some additional charges, around $1 per KM over the initial 150 KM. But we can assure you that is just the cost of shipping the vehicle itself. We don't tack on any extra fees to you.
For those on the island, our delivery team will meet you for pick-up at the ferry terminal, mainland side and that delivery will be free.
As long as you have not reached the delivery/pick-up stage, then just go back to the payment section and switch things the way you want. If you are having difficulties going back, just reach out to a Customer guide by chat, call, text or email and we will work together to get this sorted out.
We keep it simple. It is all about convenience when shopping online, and FFUN Cars is no different. Unlike traditional dealerships, we built a proprietary system where virtually every customer that is creditworthy can get approved instantly. Just take 2 minutes to complete a approval form on our site for your personalized bi-weekly payments on each of our cars -- hundreds of cars -- without affecting your credit score! Any payments you see are good for 29 days. That should give you plenty of time to make an informed decision about your next vehicle. And when you are ready to make your move, pick your ride and take it through the check-out process. Only then will we ask for all the documents to make this official, check your credit, and verify your info.
Ah yes, our favourite car-riding puppy. Do not worry if you get this notice, it happens from time to time if we need a little more information to make sure your application is good to go. Our Customer Guide will be in touch with you shortly to let you know your next steps, but you can always reach out to them first through chat, call, text or email.
When it comes to vehicles, we don't mess around. That's why every car, truck and everything in between receives our FFUN Cars Condition Guarantee. This means our vehicles have been certified with an extremely thorough 206-point inspection. Yes, exactly 206 points because we do not round off numbers here. Our mechanics are sticklers for detail -- making sure things run smooth and look great too. And for added piece of mind, most of our inventory still has manufacturer warranty in place. Combined with the 90 day/3,000 KM warranty we provide for free, and the option to buy extended warranty as well, that is reassurance out the wazoo.
Even still, you have the chance to see a 360 - degree video of both the interior and exterior, so you can see what you are buying beforehand. That includes images of any wear and tear as well as shots of the engine and inner workings to be as transparent as possible. We check vehicle history and you can too with our free CARFAX vehicle history reports to ensure we are only offering the highest quality vehicles. If it has, you won't find it for sale at FFUN Cars. That is how we roll.
Absolutely. We wouldn't have it any other way. That's why each car, truck, van and SUV needs to pass a 206-point inspection from our diligent mechanics, as part of our FFUN Cars Condition Guarantee. Plus we make sure that our vehicles have no structural damage, confirmed by the CARFAX report, for your peace of mind.
Great question! We do a lot of legwork to make sure we find quality vehicles. Our talented buyers scour across Western Canada for the best money can buy from dealer-only auctions. And then sprinkle in a few vehicles here and there from customer trade-ins and even those who just want to sell us their ride outright. No matter how it gets to FFUN Cars, you can rest assured that every vehicle goes through our 206-point inspection after we source them. So no lemons here, ever.
Our stock is loaded with a variety of options. Compacts to full size trucks. Gas vehicles to electric. Grocery getters to sporty options. From common rides like Civics and F150s to something with a bit more pep like a Porsche or Tesla. I think you get the picture. We have got what you are looking for, whatever that may be. Plus, you'll get to see the details on each vehicle before you sign on the dotted line.
Yup. We made it easy to find the info you are after. You can check out the vehicle's past ownership history, maintenance reports and more with our free CARFAX vehicle history reports. Available online on every ride.
We offer something better. Instead of a boring drive around the block, you will have 7 days to test your new ride. Our 7 day risk-free test drive guarantee gives you the time and space to really feel things out and see how well it fits into your life after purchase. If it does not, let us know, we will exchange or provide a full refund. It is completely up to you. Whatever you choose, you can feel confident you will either get your money's worth or money back. No questions asked.
We do not believe in fine print here, so just keep in mind your test drive is valid up to an 800 KM limit from delivery or pick-up. And any cosmetic damages greater than $300 will be charged back to the purchaser.
Absolutely. We want to make sure the vehicle you select fits your needs. Your lifestyle, your family, your pets, you name it. That is why you have a 7 day money back guarantee or as we like to call it, 7 day risk-free test drive, for peace of mind. If you change your mind, just reach out and we will set up an exchange or refund. We are here to help. The only time we might be a bit rigid is for anyone who might be thinking about going across the country and back in less than 7 days -- but who can manage that, anyway!
We do not believe in fine print here, so just keep in mind your test drive is valid up to an 800 KM limit from delivery or pick-up. There are no additional charges incurred to retrieve a returned vehicle.
However, any cosmetic damages greater than $300 will be charged back to the customer. And the initial delivery fee, if there was one, is non-refundable.
In most cases, customers have no problems with their returns. But there are some extreme cases that might affect your ability to return your vehicle for the price you paid. Here are some examples:
Speed and safety are the name of our delivery game. Here are the few things you can expect:
This one needs you to be there in-person. You have done all the work so far and for pesky legal reasons we can only release the vehicle to that same person. However, we do encourage you to invite your friends and neighbours, even the ones you don't like, to come out and see the delivery. It is a great time to brag. If you really cannot make it, probably is best to just reschedule a better time.
That is usually up to you. We will have a few things that we HAVE to do…pesky legal things like finalizing paperwork, and then we want to show you around the vehicle. Would plan on an hour, but most likely will be 30 minutes. It can be done as quickly as you can sign your name.
You bet, delivery will not cost you a thing if you are within the range of our delivery zone. That is within 150 KM of your nearest location. We are not the type to charge unnecessary fees, so if your residence is beyond 150 KM we charge a minimal, at cost, transportation charge around $1 per additional KM.
For those on the island, our delivery team will meet you for pick-up at the ferry terminal (mainland side) and that delivery will be free.
You can also pickup your vehicle…
We definitely can. While we are based in Western Canada, there are some things we might be able to work out with you. Just reach out to one of our Customer Experience Specialis by chat, call, text or email if you are looking for delivery outside of British Columbia and other parts of Western Canada.
Ahh, shucks, unfortunately, if you're a dealership, you don't qualify for FREE delivery. We get it, dealerships and the public love our incredible pricing, but our FREE delivery is reserved for general customers.
No worries, that's why we have the 7-day risk-free test drive. When your car is delivered to you, feel free to look it over completely. You can also stop in at our Showroom before purchasing it.
Similar to delivery, we have enhanced our methods to accommodate for a quick, safe delivery. Here is what you can expect:
Nope not at all. Whether we deliver it to you directly or you choose to pick it up yourself, the cost is the same. Free. The only time you might pay a little is for deliveries over 150 KM from our location. But you can always contact our Customer Guide by chat, call, text or email to discuss that in more detail.
Our Customer Guide will send you a confirmation to let you know about next steps, but always be sure to check your email first.
Yep, that is it. Just check your email for a confirmation of the transaction details, and you're good to go. If you don't receive this within a day or two, please reach your Customer Guide by chat, call, text or email.
Don't worry, we know life happens sometimes. That's why you can reschedule by reaching out to a Customer Guide by chat, email, text or by simply giving us a call.
Even after your 7 day moneyback guarantee, you are still covered. A limited warranty, called FFUN Cars Care is provided on all vehicles. It includes coverage of basic and powertrain parts and is valid for 90 days or 3,000 KMs -- whichever comes first. If you are unsure or need more information, just reach out, and we would be happy to help. With a limited warranty, you are not covered for things like: cosmetic & accidental damage, replaceable parts, wear and tear or maintenance.
As part of our delivery process we will conduct a walkaround of the vehicle with you. At this time, you can point out any minor cosmetic blemishes, bumps or bruises. If somehow we miss something during this time you can always reach out to our Customer Experience Specialis by chat, text, phone or email. We will walk you through submitting any pictures of imperfections or damage that you did not know about before buying your vehicle. From there, we can either make the repair, or you can always return your vehicle if it is within your 7 day moneyback guarantee., Remember, all of our vehicles receive a thorough inspection before you ever lay eyes on it. You can see what that all includes anytime by clicking here.
Absolutely! We love knowing our customers feel taken care of. All vehicles come with a FREE 90 day/3,000KM (whichever comes first).
For the first 90 days or 3,000KM (whichever comes first), FFUN Cars Care is a limited warranty covering basic and powertrain parts. If you want additional coverage for mechanical and electrical components, replacement parts, roadside coverage, and maintenance, don't worry, we got you covered. Speak with one of our Customer Experience Specialis about the extended options.
Well, that's up to you. But for peace of mind, you might want to consider it. Manufacturers' Warranties are great but don't always cover everything.
What's the difference between the three FFUN Cars Care Warranties? We keep it simple. With each of our three FFUN Cars Care warranties, your coverage is the same, only the length of the term changes. If you tend to drive more than the average 20,000km per year or plan to keep your vehicle longer than 2 years, go with more extended coverage to keep you and your vehicle protected.
Ahh crap, hope that doesn't mean you've been in an accident! Sorry to hear and we hope you're okay. We are super happy you got the extra coverage. Check out the warranty documents you received at purchase to see the contact information from the provider. If you have further questions, one of our Customer Experience Specialis will be happy to help you.
We thought you would never ask, and we can totally make that happen. We do have to tell you, though, the amounts may vary from what you initially saw on the website as it's based on the vehicle's age and odometer. One of our incredible Customer Experience Specialis is happy to help you.
Great question. Every vehicle comes with a FREE 90 day/3,000 KM FFUN Cars Care warranty. You'll see the extended warranty options built right into the check-out process. It's easy; once you select Cash or Finance and tell us about your trade-in (if you have one), you'll see the Compact, Mid-Size, and Full-Size options.
Well, yay, that's awesome! Not that you need repairs; that you still have the manufacturer's warranty. We advise you to take it to a local manufacturer repair shop to have it assessed. Anything that isn't covered, one of our Customer Experience Specialis will be happy to help.
We certainly do our best to ensure you and your vehicle are covered. But (sorry) there are some things that aren't covered under the limited warranty such as, replaceable parts like tires, brakes, batteries, etc., cosmetic damages, general maintenance, i.e., oil changes. Speak with one of our Customer Experience Specialis to get all the details.
We provide a 24-hour insurance permit on all of our delivered vehicles. This gives you extra time to pop by your nearest ICBC broker to transfer the vehicle into your name. If you are trading, we will transfer your current plates to your new ride and ICBC gives you 10 days to stop in and transfer the details. We provide all the documents necessary for you to add insurance seamlessly.
Decided you want to take advantage of the 7-day return, no problem. When we pick up the vehicle, we will give you back the plate. You can then let ICBC know to cancel the insurance and return the new plate. OR if you decide you want to exchange vehicles, we will drop off the new one, transfer the plate and your 10 day allows starts then. Pretty easy eh?
